Customer SupportCustomer Support is the backbone of the service we provide. If there's anything we can do to improve your experience, just let us know.
How do you guys offer everything for free?
We just do – stop asking questions.
What happens if I go over my 3 trade rewinds per year and need to rewind a bad trade?
3 rewinds is more than enough for most clients, however, in the rare case that you need more than 3, you may consider using our Trade Refund feature instead.
Are there any limitations to the Trade Refund feature?
It is tough to answer this question because “limitations” is not in our vocabulary. That said, the Trade Refund policy applies to all trades.
Which trading softwares do you guys provide access to?
All of them
Do you have a short list I can see?
We do not have a short list because our clients are able to short EVERY single ticker available without locate or borrow fees.
How much money do you need to open an account?
We have a $100 account minimum. If for some reason you don’t have $100, we’ll spot you.